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One cloud solution for enterprise voice, meetings, collaboration, and contact center across mobile and desktop devices.
Enable employees and customers to communicate any way, on any device, anywhere, anytime.
Easily manage all users, apps and modes of communication.
Capture and analyze data from every connection
Mix and match VoIP, Video, Team Meetings or Call Centre service plans to meet a wide range of business needs
Connect mission critical business apps such as Salesforce, Zendesk and NetSuite with out-of-the-box APIs
Pre-built security compliance certifications including HIPAA, SOX, and FISMA delivering peace of mind
One Cloud Solution for all Customer Contacts
The future of customer engagement is more than a single touch point -- it’s a mindset. That’s why our cloud contact centre software is designed with customer satisfaction at its core. The future is here.
8x8 empowers supervisors and agents alike with smart scheduling, individualised performance plans, and coaching tools to connect supervisors directly to agents without interrupting the customer experience.