Public Sector Telecoms | Digital Inclusion & Unified Communications

8x8 - The Leader in Cloud Call Centre Software

Improve call centre experience, increase agent efficiency and make customers happier.

Procurement for Housing framework holder

No.1 ranked supplier telecommunications & associated services framework

Community WiFi networks

Safe, secure and simple WiFi networks for residents and staff

EE Public Sector Solutions

5G & 4G in more places than any other UK network

O2 for the public sector

Get digital and mobile tech at the core of your organisation.

CLOUD BUSINESS PHONE SYSTEMS

Arm employees with the exact tools they need to communicate, collaborate and access data and experts using just one, all encompassing communications and contact centre platform.

Lower, more predictable costs and improved service with guaranteed call reliability and quality.

With integrated phone, meetings and team messaging, enable employees and customers to communicate any way, on any device, anywhere, anytime.

CLOUD CONTACT CENTRE

Achieve lightning-fast first contact resolution every time. 8x8’s intuitive interface and comprehensive internal communications hub equips contact centre agents to manage every customer engagement swiftly and optimally.

The world's leading Cloud Contact Centre for all business sectors. 8x8 are the only provider that caters to Contact Centre and all other staff in just one system; rather than several products aggregated together.

Wall-boards, Call Recording, PCI compliance, Skill-based call routing and Statistics all in one licence.

Never miss a customer satisfaction opportunity as Contact Centre brings web, chat, SMS, social media, and voice channels onto one central platform.

DIGITAL INCLUSION

Roll out affordable WiFi to your communities, bringing connectivity to those without home broadband and savings to those who do.

Retrofit the service to existing Multi Dwelling Units or incorporate them into new building developments; switch on Smart-Home technology or enable the next generation of Telecare systems.

Equip your residents with secure touchscreen computers in communal areas using our KiOSK terminals; a managed service with onsite maintenance and end-user technical support.

AWARD WINNING TELECOMS & UNIFIED COMMUNICATIONS

Social Telecoms are specialists for your sector; we supply to local government and social housing providers all over the UK.

We're setup to be similar to you in order to serve you the best we can. We achieve this by being a registered Community Interest Company, which puts our surplus into community projects and by having a public sector framework agreement. Having been No.1 ranked on two consecutive PfH telecommunications agreements in 2013 and 2017 our telecoms, data and digital inclusions can be procured without a lengthy tender exercise.

All services are public-sector orientated, where low price-points and hands-on customer service and account management is the name of the game.