Unveiling the Future of Networking: SD-WAN and SASE

Bridging Efficient Connectivity with Robust Security in the Modern Enterprise Landscape.

Revolutionising Housing Providers' & Local Authorities' Network Infrastructure with SASE and SD-WAN Services

In today's rapidly digitalising landscape, housing providers are not merely responsible for bricks and mortar; they are increasingly expected to offer robust, secure, and efficient digital services. From managing property portfolios online to ensuring a safe and speedy internet connection for tenants, the challenges are multiple and ever-evolving. Enter SASE and SD-WAN—two acronyms that promise to be game-changers in the world of digital networking and security for housing providers and local authorities.

But what exactly are SASE (Secure Access Service Edge) and SD-WAN (Software-Defined Wide Area Network)? Simply put, these are cutting-edge technologies that converge network performance and security into unified solutions. SASE blends network security functions with WAN capabilities to support the dynamic, secure access needs of today’s organisations. On the other hand, SD-WAN simplifies the management and operation of your WAN by decoupling the networking hardware from its control mechanism.

By leveraging Social Telecoms' expertise in SASE and SD-WAN, housing providers and local authorities can gain unparalleled advantages. From streamlining operations and reducing costs to enhancing security protocols, the benefits are wide-ranging and pivotal for both housing providers and local authorities and their tenants.

Ready to learn more? Dive into the following sections to discover how SASE and SD-WAN can revolutionise your network infrastructure, bringing a new level of agility, security, and efficiency to your operations.

1. Seamless Connectivity, Happy Tenants

In a world where connectivity is no longer a luxury but a necessity, housing providers and local authorities face the increasing challenge of offering reliable, high-speed internet access across various locations. Implementing SD-WAN can meet this critical need head-on. It intelligently routes data traffic to ensure optimal performance, reducing annoying outages or lag that can frustrate tenants. In turn, this elevates the tenant experience, creating an environment where both satisfaction and retention rates are high.

2. Security First, Worry Last

With the increasing threat of cyber-attacks and data breaches, security can never be compromised. SASE technology offers a robust, all-in-one security solution that integrates various security services—from firewalls and secure web gateways to data loss prevention. This comprehensive approach not only safeguards sensitive information but also brings peace of mind to housing providers, knowing that both their operations and tenants are protected.

3. The Future is Scalable

Scalability is not just a buzzword; it's the cornerstone of future-proofing your operations. Whether you're looking to expand your portfolio with new housing units or introduce additional digital amenities for your tenants, both SASE and SD-WAN offer incredible scalability. These technologies can easily adapt to growing user numbers, increased data traffic, or evolving security needs—ensuring you're well-equipped for both current challenges and future opportunities.

4. Cut Costs, Not Corners

Budget constraints are a constant concern for housing providers. Traditional networking solutions often involve hefty upfront costs for hardware and ongoing expenses for maintenance. SD-WAN offers a cost-effective alternative. By optimizing data routing and automating various network functions, it significantly reduces both capital expenditure and operational costs. This financial efficiency means you can invest more in other critical areas of your service.

5. One Dashboard to Rule Them All

In an era where simplicity and ease of use are prized, the last thing any housing provider needs is a complicated network management system. SASE offers an integrated approach, allowing for the management of security protocols, connectivity, and compliance through a single, user-friendly dashboard. This unified platform simplifies monitoring and troubleshooting, freeing up valuable time and resources for other operational needs.

6. Ready for Remote

The shift towards remote work and online services isn't just a trend; it's the new norm. Housing providers must adapt by providing secure and efficient remote access to essential systems for staff. SASE technology enables this seamlessly, facilitating safe connections without sacrificing performance. This means that staff can work remotely without a hitch, ensuring uninterrupted services for tenants.

6. Customisation is Key

No two housing providers are the same, and your network infrastructure shouldn't be either. Both SASE and SD-WAN offer a level of customisation that is unparalleled, allowing for a network that suits your specific operational needs. Whether it's prioritising bandwidth for critical systems or setting up unique security protocols, you have the flexibility to tailor your network to your exact requirements.

A Greener Footprint

Embracing digital transformation isn't just about improving operational efficiency; it's also an opportunity to make more sustainable choices. SASE and SD-WAN technologies require fewer physical components than traditional networking solutions, resulting in less energy consumption and a smaller carbon footprint. It's a win-win scenario where housing providers can both improve services and contribute to a more sustainable future.

A Framework For SASE & SD-WAN Solutions

Telecommunications Framework Agreement
Lot 1

Omnichannel Contact Centre

Omnichannel Contact Centres: Elevating Social Housing Experience

In today's dynamic digital landscape, tenant expectations are constantly evolving. Social housing providers face the challenge of meeting these heightened expectations, ensuring effective and efficient communication at every touchpoint. Enter the power of omnichannel contact centres.

Social Telecoms: A Diverse Portfolio for Modern Communication Needs

In the rapidly evolving digital age, Social Telecoms stand out as a beacon for integrated communication solutions tailored for housing providers and local authorities. Recognising that no two housing providers and local authorities have the same needs, Social Telecoms offers a diversified portfolio of services sourced from the industry's leading operators. This ensures that housing providers and local authorities can select a service blend that aligns perfectly with their unique operational demands and tenant communication preferences.

Elevate Every Exchange: 8x8's Omnichannel Excellence

Known for its integrated cloud communications platform, 8x8 offers voice, chat, video, and team messaging solutions. It allows social housing providers and local authorities to handle all tenant communications through a unified platform. Integration with popular CRM and Housing Management solutions means that housing providers and local authorities can keep track of all interactions, ensuring consistent and personalised tenant communication.

Vonage for Contact Centre Services

As a pioneer in cloud communications, Vonage provides housing providers with robust tools for voice, messaging, video, and data. Their API platform, in particular, allows housing providers and local authorities to customise their communication pathways, ensuring every tenant interaction is both efficient and personalised.

Unified Communication Reimagined with RingCentral

With a global footprint, RingCentral brings forward a unified approach to communications and collaboration. Its comprehensive suite empowers housing associations with voice, video conferencing, team messaging, and contact centre solutions, all integrated into one cohesive platform.

NFON's Versatility in Communication

NFON brings to the table a cloud-based communication system that's both versatile and scalable. Their solutions cater to a variety of needs, ranging from voice and data services to advanced analytics. Furthermore, NFON's emphasis on data security makes it a standout choice for providers who prioritize tenant data protection. With its deep CRM integration capabilities, NFON ensures all tenant interactions, irrespective of the channel, are logged and available for analysis.



01743 730100





Mon-Fri: 09:00AM - 17:00PM