CONTACT CENTRE AND UC
PROFESSIONAL SERVICES.
EXPERT DELIVERY FOR CONTACT CENTRE AND UC SOLUTIONS.
CONTACT CENTRE AND UC PROFESSIONAL SERVICES.
EXPERT DELIVERY FOR CONTACT CENTRE AND UC SOLUTIONS.
OUR SOLUTION.
Contact Centre & UC Professional Services help organisations successfully plan, implement and optimise their communication and customer engagement solutions. From new deployments and service migrations to platform integrations and solution enhancements, professional services provide the expertise needed to maximise the value of your technology investment.
We provide Contact Centre & UC Professional Services tailored to the needs of each organisation. Whether delivering new implementations, integrating third-party applications, supporting migrations or optimising existing environments, our specialists work closely with your team to ensure successful outcomes. From project planning and deployment through to testing, training and adoption, we help organisations deliver solutions that support users, improve customer experiences and achieve business objectives.
THE BENEFITS.
- Contact centre and UC implementation services.
- Platform integration and solution design.
- Migration, deployment and project support.
- User adoption, training and optimisation.
This solution is available via direct award via framework agreement, reducing procurement time and complexity.
Click here to learn more about our procurement partners and framework agreements.
This solution is part of our Managed IT product set.
WHY CHOOSE SOCIAL TELECOMS?
Working with over 300 housing providers, we uniquely understand the needs of the UK housing sector.
To date, we have generated over £2.4m in social value – giving back to the communities we work with.
UK-based support team, with engineers providing nationwide coverage, including offshore islands.
We offer independent advice and tailored solutions to meet the needs of your organisation.