Why Choose Us?

Established in 2012, Social Telecoms has grown to become a beacon of excellence in telecommunications and digital inclusion solutions. Rooted in our commitment to the UK public and third sectors, we have consistently innovated to bridge the digital divide and foster seamless communications for housing providers, local authorities and charities. Working with over 300 housing providers, we serve as a trusted partner for digital transformation.

Interested in what makes Social Telecoms so special? Take a look at some of the reasons customers choose to work with us below:

OUR EXPERTISE.

With extensive experience spanning telecommunications, connectivity, IoT, managed IT, security and digital inclusion, Social Telecoms understands that every organisation has its own unique challenges and aspirations. We work to understand your requirements, objectives and constraints – and our knowledge of the products and services available enables us to develop tailored solutions that align with your specific needs.

Whether you’re looking for reliable guidance on existing systems or bespoke solutions to address complex requirements, Social Telecoms are here as your partners for digital transformation.

OUR ACCREDITATONS.

Our accreditations demonstrate recognised standards across quality management, environmental responsibility, information security, AI governance and IT service management. Alongside CHAS certification for health, safety and contractor compliance, they provide independent assurance of the standards we maintain across our organisation and the services we deliver.

OUR SOCIAL MISSION.

At the heart of Social Telecoms is our core mission to reduce the digital divide – providing the connectivity, technology and training required to bring communities online and ensure they can benefit from an increasingly digital society.

We achieve this both through the solutions we offer and the causes we support as a Community Interest Company. Social Telecoms is more than just another supplier – we give back to the communities we work with.

Over the years we have contributed technology, training and funds to social schemes and charities, generating over £2.4m in social value.

In our own home county of Shropshire, this includes work with the Digital Den, Shropshire Youth Association, Sight Loss Shropshire, Share Shrewsbury, Make Arts Space, Shropshire Autonomy and more.

Nationally, we have supported causes such as Social Bite, Johnnie Johnson Housing Trust, 4 Front Project London, The Bevy Pub CIC, All Saints Church, I am Phab, Colindale Communities Trust, Ways into Work, Cash for Kids, Hope House and more.

PROCUREMENT VIA FRAMEWORK.

As a trusted supplier of telecoms and digital solutions to the public sector, our products and services are easy to procure via framework. This ensures compliance, while removing the need for a lengthy tendering process.

Our solutions are available through Inprova/Procurement for Housing and Everything ICT.

Click here for more information on the procurement frameworks our solutions are available through.

CARBON REDUCTION.

Reducing carbon emissions is essential for building a sustainable future. At Social Telecoms, we are committed to minimising our own environmental impact while enabling organisations to meet their own sustainability objectives through technology and smart solutions.

We are committed to achieving Net Zero greenhouse gas emissions, in line with the UK Government’s Net Zero target and the requirements of PPN 006 – Taking Account of Carbon Reduction Plans in the Procurement of Major Government Contracts.

Click here to read our Carbon Reduction Plan in full.

Our solutions support carbon reduction for organisations through:

Enabling remote and hybrid working through unified communications and collaboration tools.
Improving energy efficiency through IoT and Smart Building technologies.
Supporting the secure reuse, refurbishment and recycling of devices through our Device Recycling service.
Leveraging IoT technologies to enable proactive property maintenance, improve first-time fix rates and reduce unnecessary engineer visits to properties.

For more information on these solutions, see the following pages:

DEDICATED SUPPORT.

We pride ourselves on delivering responsive, reliable and customer-focused support. From initial deployment through to device maintenance and ongoing service management, our team is on hand to provide expert guidance, resolve issues quickly and help customers get the most from their chosen solutions.

Alongside technical support, we offer user engagement and training services designed to improve confidence, encourage adoption and ensure people get the most from the technology available to them. By combining expert support with a people-first approach, we help organisations deliver successful and sustainable digital outcomes.

Working with over 300 housing providers, we uniquely understand the needs of the UK housing sector.

To date, we have generated over £2.4m in social value – giving back to the communities we work with.

UK-based support team, with engineers providing nationwide coverage, including offshore islands.

We offer independent advice and tailored solutions to meet the needs of your organisation.