SOCIAL HOUSING PROVIDERS AND LOCAL AUTHORITIES ARE OUR SPECIALITY.
T 01743 730100
Email: enquiries@socialtelecoms.org.uk
Social Telecoms CIC
Vichy House, 264a Monkmoor Road, Shrewsbury, Shropshire SY2 5ST
QUESTIONS? CALL: 01743 730100
COMMUNITY WIFI.
Enabling Digital inclusion is a core philosophy of Social Telecoms. We provide a fully-managed service, alongside connectivity workshops for your residents, with a view to bringing more communities online.
From desktop surveys and indicative pricing to maintenance and technical support, we’re here as your partners for digital inclusion and community WiFi.
Interested in finding out more about specific Digital Inclusion services offered by Social Telecoms? Click here for more information on KiOSK terminals, providing an easy way for communities to get online.
SCHEDULE A MEETING.
We offer a variety of solutions to help bring communities online and reduce the digital divide - for more information or to talk to one of our team, please click the button below:
OUR PROCESS.
- DISCOVERY & SCOPING.
- DESKTOP SURVEYS & INDICATIVE PRICING.
- ON-SITE SURVEYS.
- PROJECT DEPLOYMENT.
- PROJECT HANDOVER.
- COMMUNITY WORKSHOPS & OPEN DAYS.
- TECHNICAL SUPPORT & MAINTENANCE.
OUR PROCESS.
We begin with discovery and scoping sessions, discussing your sites and resident requirements.
This allows us to tailor a solution to your specific requirements, ensuring everyone starts with a clear understanding of the project.
An in-depth remote survey gives us better insight into the scope of work to be undertaken.
From here we can build a transparent project plan with indicative pricing, ensuring you feel confident in the direction and scale of the proposed solution.
Our engineers carry out a comprehensive on-site survey, picking up any practical considerations in person to ensure our project plan can be implemented smoothly.
This stage gives us a complete and accurate picture of the environment, confirming the design will perform exactly as intended.
Social Telecoms’ engineers deploy the project, optimising every detail of your networks for peak performance. We manage the entire installation process from end-to-end, keeping everything running smoothly and on schedule.
As we move from the project phase to an operational managed service, we provide documentation, diagrams and configurations of work completed.
This handover creates a seamless transition into the managed service phase, ensuring all information is clearly documented and ready for day-to-day operations.
Social Telecoms offer workshops and open days with your communities, to ensure residents are informed about their internet service and how to make use of it.
By empowering residents with practical guidance, we help build digital skills that enable communities to make the most out of being online. We make sure support is accessible for everyone, regardless of their experience or confident with technology.
Our technical support team provide continuous management and support, ensuring your networks remain robust and reliable. Should any issues arise, our support team will work promptly to resolve it, keeping your systems running smoothly.