SOCIAL HOUSING PROVIDERS AND LOCAL AUTHORITIES ARE OUR SPECIALITY.
T 01743 730100
Email: enquiries@socialtelecoms.org.uk
Social Telecoms CIC
Vichy House, 264a Monkmoor Road, Shrewsbury, Shropshire SY2 5ST
QUESTIONS? CALL: 01743 730100
UNIFIED COMMUNICATIONS.
Unified Communications as a Service (UCaaS) is a cloud-based solution that consolidates a range of communication and collaboration tools into one integrated platform. This could include voice and video, instant messages, email, SMS and more.
OUR MULTISUPPLIER APPROACH.
We work across a portfolio of esteemed UCaaS providers – as such, we can recommend solutions to suit your particular requirements, or platforms that offer the best integration with your existing systems, rather than pushing a particular product set.
Flexible, scalable and cost-effective, we offer UCaaS solutions from a variety of leading providers, such as:
Streamlined, intuitive video-centric meeting experiences and organisational AI tools.
A recognised industry-leader in bringing UCaaS and CCaaS capabilities together.
Deep Salesforce integration with native support WhatsApp/RCS messaging.
Flexible, cost‑efficient cloud telephony to support housing operations.
Extensive suite of AI-enhanced tools, including advanced voice automation.
The UK’s strongest telecoms footprint with unmatched channel depth.
UNIFIED COMMS
RELATED POSTS.
FEATURES AND BENEFITS.
- VOICE AND TELEPHONY.
- VIDEO CALLS AND CONFERENCING.
- INSTANT MESSAGING.
- MOBILITY.
- COLLABORATION TOOLS.
- SECURITY AND COMPLIANCE.
- SCALABILITY.
- SEAMLESS INTEGRATIONS.
VOICE AND TELEPHONY.
Ensure high-quality voice services, with features such as voicemail-to-email and advanced call routing for streamlined communications with residents and partners.
VIDEO CALLS AND CONFERENCING.
HD Video capabilities allow calls to be seen as well as heard, especially useful for property viewings and maintenance checks and reducing the need for physical visits.
INSTANT MESSAGING.
Address quick queries through real-time chats, for more convenient contacts through people’s preferred channels.
MOBILITY.
It’s crucial to maintain connection with out-of-office workers – UCaaS solutions allow your teams’ mobiles to work as part of a wider organisational network.
COLLABORATION TOOLS.
Enhance teamwork and productivity with collaboration tools, including document sharing, whiteboarding renovation plans, group-editing reports and much more.
SECURITY AND COMPLIANCE.
End-to-end encryption, secure log-in methods and adherence to data protection regulations ensure that data-sharing remains secure and compliant.
SCALABILITY.
Cloud-based solutions are licensed based on users, allowing for rapid scaling and flexible costs, without the need additional hardware or infrastructure on-site.
SEAMLESS INTEGRATIONS.
With a range of UCaaS solutions available, there are options to suit your preferred platforms – with seamless integrations for MS Teams, Salesforce and more.