LogicDialog from We Build Bots.

The most widely used conversational AI platform in Local Government and Housing.

Housing providers have a responsibility to provide good-quality, well-maintained, affordable housing and we know you take this responsibility seriously.
But we’re seeing issues right across the sector, with rising costs in the supply chain making repairs and upgrades to properties harder to facilitate.
We’re seeing more residents fall into rent arrears as the cost of living soars, and more housing associations searching for operational efficiencies that will help to maintain margins and allow them to deliver the living standards everybody deserves.
The LogicDialog service automation platform is supporting housing associations and saving the time and money that can be used to better support residents.

Outcomes

1. 50% fewer calls and emails on topics like repair bookings.
2. Streamlined resident services like balance checks.
3. Faster, easier payments by mobile and/ or web.