Video Interactions + SMS Engage

Live support with the click of a link.

Gone are the days of long phone calls and emailed screenshots. Our video interaction solution lets customers start a live video chat with agents to get real-time personalized service.

One-to-one video interactions.

Just tap a link and connect.
Video Interaction is completely web-based and designed for mobile phones, meaning residents don’t need to hassle with downloads.
Once they click your agent’s link, they’ll both be connected.

Triage repairs in rapid time without a visit.

Using video and photos, agents and knowledge workers can evaluate the issue, identify parts required and schedule the repair there and then.
Your agents can capture images, annotate them, and share them with the resident during their call.
This improves customer service, provides assistance and builds trust face-to-face.

For this event we will be live-streaming on YouTube.