Housing Technology: Next Level Contact Centres in Housing.

HOUSING TECHNOLOGY: NEXT LEVEL CONTACT CENTRES IN HOUSING.

In the March edition of Housing Technology magazine, Pippa Saunders explains how the latest advancements in technology are revolutionising the way social housing contact centres interact with customers. Experience the power of pop-up information systems that anticipate needs, deliver swift solutions, and drive customer satisfaction to new heights.

Imagine advisors equipped with speech recognition and call transcription technologies, providing instant access to knowledge base articles for every tenant query. Say goodbye to boiler faults and hello to seamless service.

But that’s not all. Your data security is our top priority. With PCI Compliant systems and secure payment methods, we ensure every transaction is protected, giving you peace of mind.

Don’t miss out on this technological transformation. Dive into our article and be part of the change!